Get no-obligation quotes from up to 5 movers in your area from
our network, free of charge!

Step 1:
Does your mover have the necessary insurance? 

What insurance is needed for a move?

Find out whether your potential mover has a minimum of $1 million in liability insurance.

If there is an accident or any damage to your home or that of a neighbor, you will benefit from coverage through the mover’s insurance.

The moving company must also have basic insurance for damaged property so that you receive compensation if, for example, your furniture is damaged caused by the hired hand.

Professional movers must be insured against theft and damage that may occur during the transport of your furniture.

This is one of the most important reasons to hire a mover or a moving company rather than having a DIY move.

You can also check if you need to get moving insurance for valuables with these quick moving insurance facts.

Step 2:
Does your mover have an excellent reputation?

What does your circle say or about former customers of the mover?

Try to collect testimonials from friends or relatives for the type of business you are looking for.

Do not immediately trust a mover from contact details where to find them (example: announcement through a newspaper where only a phone number appears).

There may be unpleasant surprises and there are few ways to reach them.

Do not hesitate to contact several companies before making your choice (minimum 2 or 3) and evaluate the competitiveness of their quotes.

A guide exists for the rates charged for the year. The rate will be determined by your specific needs and the date of your move.

You will see significant variations especially during certain periods, otherwise, prices will remain stable.

***TRICK***

Using our platform, you will get up to 5 quotes quickly and for free by filling out the form! Movers will submit their offers. It is up to you to determine the one you need! Save by comparing! It’s without commitment!

Take the time to do a little research on your favorite browser with the search engine “Google”.

Click on the name of the company once you have a result to see customer reviews for the moving company.

For example, when searching for Victoriaville’s “The Moving Specialist” on August 19, 2019, the rating was 4.3 out of 5, which averaged 6 reviews.

Need more tips for choosing your mover in Quebec? We offer a variety of tips to guide you in this important step.

Find out what you need to expect from a professional move.

Step 3:
Is your mover registered with the CTQ? 

Does the trader have the right to operate heavy vehicles?

The Commission des transports (CTQ) is responsible for registering operators and
owners of heavy vehicles.

It must also deal with the evaluation of individuals judged to be at risk due to their conduct. Thus, the CTQ has the right to prescribe conditions in order to smooth out the defects observed.

The commission can, therefore, in the worst cases, impose a prohibition on the sale of heavy vehicles or even exploitation.

Americans and operators or owners of heavy vehicles must register with the CTQ.

This means that if you want to see if your mover (using one or more heavy vehicles) is registered in the mandatory CTQ register, here is the procedure:

1. First check with the mover (on their website or by phone) for their type of license or their Quebec Business Number (NEQ).

2. Then use the form for verification of a record of the CTQ

3. Complete the fields with the information you have obtained.

4. Click on “search”.

5. If you do not have a result, simplify your search by putting only a fraction of the name of the moving company and try again.

6. You will be able to see the address, the company name, the NEQ, the company name, the NIR, the registration date, and the security clearance of the company.

For example, after consulting the fact sheet of one of our long-standing partners, Déménageur Côté which is located in Quebec City, we found that its Security Rating was Satisfactory.

Here is their record:

Record of moves on the CTQ register.

Source: Commission des transports

Did you know that Déménagement Côté is among the top 5 luxury movers in Quebec? 

Step 4:
How to consult the Office of Consumer Protection
to inquire about a mover?

Does this mover have a good track record?

You can search specifically by merchant, courtesy of the Office of Consumer Protection.

Indeed, their online tool allows you to scrutinize the company of your choice.

Start your search by identifying the name of the company or its NEQ.

Each of the listed traders (in this case movers) will provide you with this information:

• The quantity received by the OPC (copies) for this reminder from customers sent by consumers
• Actions already taken by the Office regarding the mover (merchant)
• Criminal prosecution
• Notice of Offenses
• Voluntary commitment

and the results of these interventions:

• the judgment
• the plea (not guilty, guilt)
• the fines
• etc.